1. Introduction
Welcome to Zool. By accessing or using our service, you agree to be bound by these terms and conditions.
2. User Obligations
Users must:
- Be at least 18 years old
- Provide accurate information
- Maintain account security
- Comply with local laws and regulations
3. Service Rules
When using Zool services:
- Post only legitimate service requests
- Maintain professional communication
- Honor commitments and agreements
- Respect other users' privacy
4. Payments
All transactions through Zool are subject to:
- Service fees and charges
- Secure payment processing
- Refund policies
- Payment dispute resolution
Note: Payment to workers will not reflect immediately. Zool releases payments to workers twice a week.
5. Privacy
We protect your privacy according to our Privacy Policy, which includes:
- Data collection and usage
- Information sharing policies
- User rights and controls
- Data security measures
Please review our Privacy Policy for detailed information.
6. Liability
Zool's liability is limited to:
- Platform functionality
- Service availability
- User-generated content
- Third-party services
Users acknowledge that Zool merely facilitates introductions between parties. Freethink Software Developers (Pty) Ltd shall not be liable for:
- Work quality disputes
- Personal injury or property damage
- Misrepresentation by users
- Losses arising from agreements between users
7. Termination
Zool reserves the right to:
- Suspend or terminate accounts
- Remove inappropriate content
- Modify service terms
- Restrict service access
8. Updates to Terms
We may update these terms periodically. Continued use of Zool after changes constitutes acceptance of new terms.
9. Contact Us
For questions about these terms, contact us at:
Email: support@zool.co.za
Company: Freethink Software Developers (Pty) Ltd
Registration: 2018/340760/07
Address: 1 Paarl Lane, Paulshof, Sandton, 2196, South Africa